We want you to love your purchase—but if something’s not right, here’s how we handle returns:
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Eligibility: Only damaged or defective items are eligible for return.
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Initiate Return: Email us within 7 days of delivery with:
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Order number
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Photo of the damaged item
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A video of you unboxing/opening the package
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Return Shipping: Once approved, we’ll send you a prepaid return label.
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Inspection & Refund: After we verify the damage, we’ll process your refund to the original payment method within 5–7 days.
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Non-Returnable: Items in perfect condition, or returned without video proof, will not be accepted.